Refund policy

• Pads must be unused and in original condition for a refund through means of STORE CREDIT within 30 days of delivery. Store credit is available for in-stock pad returns, customer is responsible for shipping and related costs for the pad back to EM Custom Show Pads and for the shipping and related costs on the new pad purchased. Once we receive and check the product is unused and in its original condition prior to being delivered to the customer a store credit will be issued.
• No refunds in the means of monetary reimbursements will be made. 
• Custom pads cannot be returned and will not be refunded. All Sales are Final.  EM Custom Show Pads is not responsible for damage, improper care, or improper sizing provided by the customer prior to or after the sale of pad.